PROGRAM TITLE
Effective Negotiation Skills
VENUE
Ramada Bintang Bali Kuta or The Rani Hotel & Spa Kuta or Harris Resort Kuta Beach – BALI
DURATION
3 (three) days
DATES
- 16 – 18 February 2011
- 27 – 29 July 2011
- 09 – 11 November 2011
PROGRAM OBJECTIVES
After attending participants will be better able to:
- Understand the fundamentals of effective negotiation
- Choose the correct negotiation strategy and style
- Effectively apply the chosen strategy and style
PROGRAM CONTENT
- The concept of effective negotiations
- Characteristics of good negotiators
- The process and stages of negotiations
- Forces in play during negotiating
- Negotiation styles
- Negotiation gambits
- Setting negotiation objectives
- Factors to consider when negotiating
- Pinpointing relevant key success factors and SWOT
- Choosing the right negotiation strategies
- How to effectively implement the chosen negotiation strategy
- Negotiating through written communications
- Negotiating through the telephone
- Negotiating face to face
- Cues, clues, signs and signals in negotiations
- Face and body language in negotiations
- Challenges in conducting actual negotiations and how to overcome them
LEARNING METHODOLOGY
A proper mix of short lectures, Q&A, sharing, discussions, individual & group exercises and case studies
RECOMMENDED PARTICIPANTS
Anyone whose role requires them to negotiate with internal and/or external customers / stakeholders
COURSE FEE
- US$ 1400.- per person, net into our account
- Including a certificate, refreshments, lunch, stationery and writing instruments
REGISTRATION
Publimaks International
Phone : +62 21 7456755
Fax : +62 21 7452049
Kindly complete and submit the form below.
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